resolution names

Question

What are the exact resolution names your team uses to represent “canceled”?

John Funk · Answer

Short answer is we use Canceled.  :-)

Derek Fields _RightStar_ · Answer

@CAR - You can add any resolutions that you want, so if "Won't Do" won't do for you, you can add Canceled.

The most important discipline that I try to encourage for all of my customers is to create a data dictionary. If you have Confluence, that is the perfect place to put it. The data dictionary should have a page for each object type (e.g, Status, Resolution, Link Type, etc). On the page, you have a simple two column table like this:

Name DescriptionDoneThe work item has been completed as requestedWon't DoA decision was made not to pursue this work itemCanceledThe work item was canceled by the reporter

and so on. If you create this documentation in Confluence, then Rovo can use it to help you maintain good practices for your organization.

Shalini Pradhan · Answer

Hello @CAR ,

Good day! Welcome to Atlassian Community :)

Currently, the only built in resolutions in Jira are:

Done, Wont Do, Duplicate, Cant reproduce

We do not have default resolutions named as Cancelled.You can treat Wont Do as the generic cancelled resolution, or you can add your own custom resolution such as:

* cancelled, Not proceeding etc

Thank you

Document: https://support.atlassian.com/jira-cloud-administration/docs/what-is-a-resolution-in-jira/