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Workspace has disappeared

Frank Lloyd Teh

I have a bitbucket workspace that has a git repository that is actively being used. I have pushed and pulled just yesterday.

Screenshot 2026-05-02 123152.png

Why would this be affected by cleanup? This is the message I received in my email.

If your Free Bitbucket workspace contains repositories and has been actively used in the last 6 months:

◦	Your workspace is considered active and won't be affected by this cleanup.

I also do not see any reactivate workspace button in all workspaces.

Screenshot 2026-05-02 122554.png

Accepted answers

Vipul Reddy

Hey @Frank Lloyd Teh

We've reactivated the workspace. Let us know if you're still unable to access it.

All comments

Tomislav Tobijas

Hey @Frank Lloyd Teh ,

I've asked someone from the forum support team to take a look at this. I know there are some issues with manual reactivation of workspaces, so the Atlassian team needs to jump in.

As for why this active workspace was deleted, they should be able to check that too.

Cheers,
Tobi

ghulamqadir1994

facing same issue at my end too. I got a chance to open my bitbucket after some time and no repos seen .

Please add your comment here if you find any solution.

Livora

Hopefully the Atlassian team resolves the workspace issue quickly. Meanwhile, I’ll keep monitoring updates and continue using cineby app to stay productive without interruptions.

Vipul Reddy

Hey @Frank Lloyd Teh

We've reactivated the workspace. Let us know if you're still unable to access it.

Frank Lloyd Teh

Hi,

Negative, I still don't see the workspace in https://bitbucket.org/account/workspaces

Doing a git pull still produces an error on the project - "could not read from the remote repository"

Frank Lloyd Teh

Just an update. I decided to try to just recreate the workspace with the same name. It first gave me an error page. Then when i went back to the list of workspace, it now displays the "you have deactivated workspaces". I reactivated it and it worked.

Note that while the workspace has been restored. I still don't understand how an actively used repository got deactivated.

ST Repository

My team is facing the same issue. My workspaces and repositories are suddenly not visible overnight.

Please help reinstate the project. I can share more information to the team who might be looking into the issue. A support ticket has been created as well.

Tomislav Tobijas

I'm guessing you guys are on Bitbucket free plan. 👀

@Vipul Reddy any chance you can check this as well?

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