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Can't view all repositories

Peter Milner

I haven't accessed my bitbucket account in several years. I just logged in and I am having issues viewing my repositories. The "view all repositories" page gives this:

Something went wrong...
If the problem persists, contact support and include the error code displayed below.

ebd6137ee0ee41cfac0ff877dff7a237

I seem to be able to see the repository if I type the repository name into the url (e.g. https://bitbucket.org/{my_account}/{repo_name}/src/master/ ) directly, but it seems like it is not fully linked to my account or something.

Is there something I need to do to get this linked correctly?

Edit: I see that my repositories are both linked to an unnamed project. When I try to access the "projects" page from the main dashboard, I just get a blank page.

Edit 2: I may be having this same issue:

https://community.atlassian.com/forums/Bitbucket-questions/Missing-Repositories/qaq-p/3220208

I'm also not seeing a link to reactivate my repositories.

Accepted answers

Syahrul

Hey @Peter Milner

Welcome to the community.

Are you able to access the following link and reactivate your Bitbucket workspace:

https://bitbucket.org/account/workspaces/deactivated

I believe your workspace is being deactivated as part of our cleanup here.

Let me know how it goes.

Regards,
Syahrul

All comments

John Funk

Hi Peter,

There is an active incident with Jira right now. Though it doesn't show Bitbucket with a problem, it might be affected by it.

https://status.atlassian.com/

Peter Milner

Thanks John. I think this has something to do with inactive repositories. I don't seem to see a way to reactivate them though. I'll see if it is sorted once the incident is resolved but it seems unrelated.

John Funk

That being the case, you are probably right that they are unrelated. I don't know Bitbucket at all, but suggest you go ahead and open a support ticket with Atlassian while you wait on other answers here.

https://support.atlassian.com/contact#/

nocean

Not an answer, but echoing the OP. Exactly same behaviour/problem. Unfortunately John's answer isn't useful (at least for me), as ticket support is only offered for paid plans, the community forms are the only support of unpaid plans.