Is it possible to get a JQL to list open tickets which has user Mentions

Question

We want to retrieve tickets that contain user mentions in comments. Is it possible to get this information using JQL?

Bartek Szajkowski _ Orbiscend OU · Answer

Dear @Namratha Krishna Thanks for your question. If you are open for third-party app, I would like to recommend to check JQL Argon app (available on Marketplace). JQL Argon Powerful Search Use the commented() function with the content parameter to find mentions of a specific user in comment bodies: issue in commented("project = DEV", "", "", "", "John Smith") Bonus example — mentions of a user in the last 30 days: issue in commented("project = DEV", "", "2026/03/27", "2026/04/27", "John Smith") JQL Argon: commented() function adds author + date range + content in a single query — ideal for tracking user mentions in comments I hope my answer will be useful for you Greetings Bartek from Orbiscend OU (JQL Argon app provider)

Nikola Perisic · Answer

Hello @Namratha Krishna

You can use comment ~ "name of the user" and it will show the comment where the user has been mentioned.