* what version of Jira are you using: Cloud, Server, or Data CenterJira v10.3.8 alm-jira.systems.uk.hsbc * explain what is not working as expected and why you believe that to be the case I expect to export the rule I created painstakingly in one project, then I can import it to another project. But I can't find import button, while the export button is there. How can I achieve my goal?

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How can I import automation rules?

flourish_x_yang

what version of Jira are you using: Cloud, Server, or Data Center
Jira v10.3.8
alm-jira.systems.uk.hsbc
explain what is not working as expected and why you believe that to be the case
I expect to export the rule I created painstakingly in one project, then I can import it to another project. But I can't find import button, while the export button is there. How can I achieve my goal?

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Accepted answers

Marc -Devoteam-

Hi @flourish_x_yang

Automation rules can only be imported by a usr with JIra admin permissions, they can access the Jira Global Automation section.

In this system section rules can be imported, this can't be done on project level.

All comments

Marc -Devoteam-

Hi @flourish_x_yang

Automation rules can only be imported by a usr with JIra admin permissions, they can access the Jira Global Automation section.

In this system section rules can be imported, this can't be done on project level.

M Chandra Shekar

Hi @flourish_x_yang

What level of access do you have in your instance? If you have Jira Admin access, you can import the rules under global automation in Jira.

flourish_x_yang

I am admin of my projects. Can you show me where the import button is? I can check with the Jira team.

flourish_x_yang

Thank you. I will raise ticket to our JIRA admin.

M Chandra Shekar

@flourish_x_yang You must have global Jira admin. Project admin won’t work for import.

flourish_x_yang

Thank you M Chandra Shekar

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