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i cant access my oher account

Wosul Devops

my other account with this email , aalsayyed@wosul.sa, when I tried to log in, gave me the account deactivated, and it's not from the admin side. I checked with the admin they can't reactivate the account, nor can they can't send me a new invitation. Can you check the issue,, please?

Accepted answers

Ben

Please attempt to view all your workspaces, this should show a menu to re-activate the workspace. If it doesn't show, please ask the admin to check their respective workspace list:

https://bitbucket.org/account/workspaces/

Cheers!

- Ben (Bitbucket Cloud Support)

All comments

Tansu Akdeniz

Hi @Wosul Devops

For the managed accounts, Org admin should be able to activate account via https://admin.atlassian.com -> Organization > Directory. Please note that If your organization uses an Identity Provider for user provisioning, you may need to reactivate the account in your IDP rather than the Atlassian admin portal.

If problem continues, you may raise a support ticket with Atlassian Support under the Technical Issues and Bugs category.

Arkadiusz Wroblewski

Hello. @Wosul Devops

we can’t help with that directly here in the Community as we don´t see your Backend.

Please contact Atlassian support instead. https://support.atlassian.com/

Ben

Please attempt to view all your workspaces, this should show a menu to re-activate the workspace. If it doesn't show, please ask the admin to check their respective workspace list:

https://bitbucket.org/account/workspaces/

Cheers!

- Ben (Bitbucket Cloud Support)

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