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Generating trial license fails

Dan Moldoveanu_3a7cg7

Hello,

I am trying to generate a new trial license to quickly test one of our plugins and I get this error:

Can you please help me understand why is this happening?

A small note: we have a running server with version 11.3.3.

Thanks a lot!

Dan

Accepted answers

Arkadiusz Wroblewski

Hello @Dan Moldoveanu

Atlassian stopped self-serve generation of Atlassian-owned Data Center trial licenses from my.atlassian.com as of March 30, 2026.

For a new Jira Data Center trial, Atlassian says you need to request it through Purchasing & Licensing → Product trials → Trial a new product → Need more help

PS: That not affect 3-party Apps

Please take a look Here for Reference:

get-a-jira-data-center-trial-license

All comments

Arkadiusz Wroblewski

Hello @Dan Moldoveanu

Atlassian stopped self-serve generation of Atlassian-owned Data Center trial licenses from my.atlassian.com as of March 30, 2026.

For a new Jira Data Center trial, Atlassian says you need to request it through Purchasing & Licensing → Product trials → Trial a new product → Need more help

PS: That not affect 3-party Apps

Please take a look Here for Reference:

get-a-jira-data-center-trial-license

snath_hkbmjw

How do Atlassian Partners get eval licenses of Jira Data Center for testing their Marketplace Apps?

Mithra

Indeed, how?

serge calderara

hi @snath , I really do not understand sometimes the logic in the mind of Atlasian teams. Seems they do not care at all about us

regards

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