Hello, i have not received any invitation email from workspace, i cannot see repositories or dashboa

Question

i have not received invitation, i check all the junk and spam along with regular emails, i have to set my password and i cannot see dashboard, repositories.

Fabio Racobaldo _Catworkx_ · Accepted Answer

Hi @Manjunath Matta ,

first of please check your Atlassian email preferences.

* Go to https://id.atlassian.com
* Sign in with the same email used for the invitation
* Go to Account Settings → Email → Email Preferences
* Make sure Product Invitations is enabled

If it is disabled, invitation emails are blocked.

Hope this helps,

Fabio

Mark C · Accepted Answer

Hi @Manjunath Matta

Welcome to the community.

I can see in our logs that we've successfully sent the invitation email.

Could you also check if you have any automatic filters that is filtering emails from Atlassian?

Regards,
Mark C