Wondering what the best way to report on tickets (bugs) that are unresolved for a given week. Right now, I run the following query every week:
status not in (Resolved) AND resolution in (Unresolved) AND issuetype in (Bug)
However, I have to run this query each week which I don't want to do. Also, I would like to get historical data (i.e. previous week), which I can't do unless I remove the Status and Resolution filter and then manually go through the list, which is too time-consuming.
Is there a way to A) schedule the query to run on a certain day and send it to me, and
run a report so I can see historical "snapshots" using the same criteria as above?
Thanks!