Typical Ticket Summary Line Examples:
- "Borrower locked out, John Smith 2699776584"
- "Need help with application Johnson 2545113243"
The number string I want to copy always starts with a 25 or 26
Upon ticket transition I would like a rule that reviews the summary line for number strings starting with a 25 or a 26 and copies that number string to a specific field (Loan Number)
I am new to advanced automation so I'm really lost with smart values and such 
Thank you!
Ken
