Problems logging in with email account

Edemilson Lima

I can't access my Bitbucket account. The following message appears:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

This only happens with my primary email address. I tried with another email and it worked fine. I probably used this email address years ago to create a Bitbucket account. Could this email account be blocked? Where can I get support to check this for me?

I can access the home.atlassian.com page normally.

 

Kai Krause_xx7uj7

H and Welcome, 

i have send the atlassian support a hint to this thread. I think they will contact you asap they can. 

BR
Kai