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Prevent Issue Links (not EPIC LINK) to EPIC which is DONE_AUTOMATION

Mateusz Janus_emo9ao

Topic old as gold...

I am looking for AUTOMATION. No need to block on groovy level.

1. EPIC1 is DONE and on Status Properties i can block any linking from this EPIC screen

2. But users can still LINKED issue to EPIC1 from ticket B.

Goal: Automation

When any Ticket B is trying to LINK (any link) to EPIC which is closed remove the link of this specific EPIC1 from Ticket B.

Trust me I tried many crazy idea, and search many strange articles I even learned JSON basic knowledge but cannot find solution for this. What I achieved so far is REMOVING ALL LINKS when try to link EPIC closed. I need to remove only that one triggered by Ticket B.

I will OWE you 100 KUDOS if u help.

Accepted answers

Trudy Claspill

Hello @Mateusz Janus

Please provide screen images showing the rule you have so far, and images for the details of each step.

All comments

Trudy Claspill

Hello @Mateusz Janus

Please provide screen images showing the rule you have so far, and images for the details of each step.

Evgenii Isaenkov

Hi, @Mateusz Janus

There is condition, to check, if related issue (Epic) matches specified JQL.
Add it to automation rule.
And in that case, if status = Done, delete parent from trigger issue.

Trudy Claspill

Also what version of Jira are you using?

Trudy Claspill

@Evgenii

The author is asking about deleting an issue link, not the parent/child relationship.

Mateusz Janus_emo9ao

exactly. I support Epic Link and Parent link (Initiative) against such linking using automation but LINKING (flat) i.e. Clones, Blocked By looks like rocket sience. I cannot upload screenshoots @Trudy P Claspill because of CyberSecuity limitation ...(i am waiting till they release this limitation for me on this WEB Page).

But in Automation Action there is action "delete linked issues" if condition is met. This is what I achieved.

The problem is i want to delelete only triggered ticket link. Any hints (before i attache screenshoot-dono when it will happen).

Mateusz Janus_emo9ao

Data Center 9.12.1

Screenshoots are not allowed for me because of CyberSecuirty restrictions...:(

Trudy Claspill

If screen images are not allowed then please describe the rule in words.

What are you using as a Trigger?

What is the next component after that? And after that? And after that?

Bill Sheboy

Hi @Mateusz Janus

Given issue links have direction, impacting which issues appears as the trigger one to a rule, I suspect this is not a simple scenario and may require multiple rules.

A general outline could be:

trigger: issue linked
if / else condition
- condition: trigger issue type is Epic AND condition: trigger issue status is Done
- action: create variable, to build a dynamic JSON expression to remove the link to the specific destination issue
- action: edit issue, with the JSON to remove the link
else / if
- condition: destination issue type is Epic AND condition: destination issue status is Done
- action: create variable, to build a dynamic JSON expression to remove the link to the specific trigger issue
- action: edit issue, with the JSON to remove the link

That will cover the direct linking cases, and may miss other cases. Thus, testing to confirm if the rule is triggered for other things, such as: issue created with a link at the same time to an Epic, etc.

Kind regards,
Bill

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