How can i raise a ticket

Question

I'm on a paid plan and can't raise a support ticket

Syahrul · Answer

Hey @Kiki J

Welcome to the community.

Could you please provide a bit more detail about what you mean when you say you can’t raise a support ticket?

* What exactly happens when you try to create the ticket?

* Are you seeing any specific error messages?

* If possible, could you share a screenshot of the issue (including the URL and full error message)?

These details will help us narrow down the cause and work out the next steps.

Thanks!
Syahrul

marc -Collabello--Phase Locked- · Answer

Hi @Kiki J ,

I've requested assistance by Atlassian support.