My invitation to bitbucket expired - how do I get a new invite?

David Clark

I did not respond to my invitation to join my corporate bitbucket in early January. Now 5 new invitations have been requested, but none of them are showing up in my inbox.

How can I get a new invitation into the corporate bitbucket? I need to perform code reviews and contribute, but I am blocked.

[REDACTED - PUBLIC FORUM]

 

Ben

Hi @David Clark 

I have checked your email address and can see that you've disabled invitation notifications in your Atlassian account's email preference center - hence why you've not been able to receive these.

To resolve this:

• In order to receive invitations again, you'll need to navigate to your Atlassian account’s email preference center and tick the Product invitations option
• Once complete - the admin who sent the invite will need to cancel the invite from all user groups that they may have invited you to, then send the invite again 

Please let me know how this goes. If you still encounter issues and need further support - please raise a ticket with us directly as per your Standard support entitlement:

• https://support.atlassian.com/contact/

If you encounter issues raising a ticket - please let me know your timezone so that I may raise one on your behalf with the appropriate team who operate during your working hours.

Cheers!
- Ben (Bitbucket Cloud Support)