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I couldn’t log you in when accessing bitbucket

Martin Bonneville_nzadeh

I get this message when trying to log in BitBucket remote repo:

We couldn’t log you in
You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

It may be the issue of deactivated account. Please reactivate it, thanks.

Accepted answers

Hi @Martin Bonneville

Could you try to login again and let me know if that works? I made some changes to your account as it was in an inactive state.

Let me know how it goes.

Regards,
Syahrul

All comments

Hi @Martin Bonneville

Welcome to the community!

It seems your account needs to be re-activated.

The Atlassian support team has been notified and they will reach out to you.

Hi @Martin Bonneville

Could you try to login again and let me know if that works? I made some changes to your account as it was in an inactive state.

Let me know how it goes.

Regards,
Syahrul

Martin Bonneville_nzadeh

My access is working now. Thank you!

@Syahrul, my account seems to be inactive as well. Can you please activate it again?

Hey @Ian

I have reactivated your Bitbucket account. Can you try again?

Regards,
Syahrul

Thank you, @Syahrul, I am able to log in again.

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