Jira CSV import not working with basic test data

Question

I'm new to Jira and trying to test the import feature to migrate work items from another vendor to Jira.

I have a test csv file with basic fields (Issue Type, Summary, Description, Priority, Assignee, Reporter, Labels, Due Date).

There are only 8 items and just plain text data (no markdowns, no attachments).

The "new" csv import tool claims it has successfully imported all items (about 5 minutes), but nothing shows up in my new space or if I list all work items in my account.  I saw some Jira update on Wed night, so not sure if something has changed or maybe I'm doing something wrong.

thanks.

John Funk · Answer

Hi Kevin,

Had you used it before and it worked? Or was this the first time?

I suggest you use the Old process to give it a try. For the Assignee and Reporter fields be sure to use email addresses.

Marc -Devoteam- · Answer

Hi @Kevin C

What steps are you taking and how does the CSV been setup.

Can you show a screenshot?