Reactivate my account

Question

https://alfredchang.atlassian.net/

has been deactivated due to inactivity, I wish to get back to working with it.

Can anyone kindly help me reactivating it?

Prachi Bolar · Answer

hello @Alfred Soeng

Welcome to community :)

Please let us know if you still facing any issues or were successfully able to reactivate your account? If no then we can help to reach to billing team

thank you,

Prachi

Trudy P Claspill · Answer

Adding to this... When was the subscription deactivated?

Data is held by Atlassian for a limited time after deactivation. It is possible that your data has been permanently deleted.

Dave LIAO · Answer

@Alfred Soeng - reach out directly to Atlassian Support.

* Click Contact Us
* Choose the option that starts with Billing.

Hopefully they should be able to get you sorted.

EDIT: Also, refer to this article, if you haven't yet! https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/