Unable to add SSH key

Question

Hey community, when I want to add my public SSH key to Bitbucket I'm getting "Someone has already added that SSH key." So looks like I used it in another Bitbucket project but I am not sure how or when? Is there any way to figure that out and allow me to clone the repo? Thanks!

Ben · Answer

Hi @zveljkovic

I can see a user account with your exact same name and profile picture that is using what appears to be a company email account (created in 2018) that has an RSA SSH key registered against it. I will not reveal any further information as this is a public forum, but I'd suggest recalling any old email addresses you may have used in the past.

If you no longer have access to that email/user account, unfortunately, nothing further may be done. You will need to generate a fresh SSH key.

Cheers!

- Ben (Bitbucket Cloud Support)

Rilwan Ahmed · Answer

Hi @zveljkovic ,

Welcome to the community !!

The error indicates that the SSH key you are trying to add is already in use by another Bitbucket account, workspace, a repo's access keys, or a project's access keys.

Workaround for this is described in https://support.atlassian.com/bitbucket-cloud/kb/why-am-i-not-able-to-add-an-ssh-key-in-bitbucket-cloud/