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Reactivate Bitbucket workspace

-IronLupus-

Hi!

Go the e-mail about my Free Bitbucket workspaces:

If your Free Bitbucket workspace contains repositories but hasn't been visited in the past 6 months:

◦ We'll deactivate these workspaces on January 15, 2026, making all content inaccessible. To keep your workspace, sign in before May 15, 2026, and click Reactivate workspace. After this date, any inactive workspaces will be permanently deleted, along with their content.

Can't find the "Reactivate workspace" button.

Could you, please, tell where it's located?

Accepted answers

Syahrul

Hey everyone,

The reactivate button will only appear for workspaces that are scheduled to be deactivated after January 15, 2026. You can log in and click 'reactivate' on the affected workspace to keep it.

You have until May 15, 2026, to complete this task, after which the repository and its content will be permanently deleted. For more details, please check our community post here.

Regards,
Syahrul

All comments

Vincent Boutot_8mrne5

Dude, I just saw the same email and thought about making a post too!

I'm going to be honnest, I'm not here about the reactivate button, but about the update in general: Them DEACTIVATING or DELETING our projects annoys the SHIT out of me!

It all started with Confluence documentation. An email saying if I didn't logged back in, they were going to delete my documentation pages. And this is still going on every ~2 months I get the message "Your subscription will be deactivated due to inactivity soon".

First of all when I make documentation pages, they aren't for in 2 months. They are for in 10 years, when I want to make modifications to my now depricated tool, so WTF is the point of making documentation if your going to delete it? And I'm talking about 6 pages of documentation. What are they saving by deleting this? 10kb of storage?

And now they are "Deactivating" our entire codebases??????? And free codebases are Max. 1GB and data storage is so cheap I just don't understand the move here.

I'm trusting them to store my life's work, but if they touch any of it, I'm moving tf out!

Anyway, I too couldn't find the reactivate button.

ltfschoen

I just signed in and couldn't find any "Reactivate workspaces" button. If I go to https://bitbucket.org/<MY_USERNAME>/workspace/settings there's only a button "Update workspace". Scary stuff!

sebipopa

If there's no button then it means that the workspace is considered active and won't be deleted, we're safe.

If your Free Bitbucket workspace contains repositories and has been actively used in the last 6 months:
◦ Your workspace is considered active and won't be affected by this cleanup.

Vitalik Yarmus

But where the button should be? I have workspace that is inactive from 2020, but I can't find the button anywhere.

HashRocketSyntax

Atlassian should fully communicate how Reactivate Workspace functions when sending out emails about deletion tied to inactivity

Syahrul

Hey everyone,

The reactivate button will only appear for workspaces that are scheduled to be deactivated after January 15, 2026. You can log in and click 'reactivate' on the affected workspace to keep it.

You have until May 15, 2026, to complete this task, after which the repository and its content will be permanently deleted. For more details, please check our community post here.

Regards,
Syahrul

-IronLupus-

Same thing!

Maybe according to the words "deactivate these workspaces on January 15, 2026" and "sign in before May 15, 2026, and click Reactivate", this button would appear after the 15th of Jan?

-IronLupus-

O! Just saw your comment after writing the reply above.)))

So, I got it right.))))

Thank you!

tkersh

I'm in the same boat, none of my workspaces show up on the workspaces page, and I can't go to them directly, but there's no "reactivate" button anywhere.

Has anyone been able to find it?

neil_mayhew

The button appears only if you need to reactivate. If there's no button, you don't need to reactivate.

tkersh

But my workspaces aren't there at all.
My ssh key is still there and valid, but I can't push or fetch from the workspace and it doesn't show up in the UI.

photo3dlab

I'm in the same boat too. no "reactive" button. Doesn't mean no need to reactivate as all my repos are gone. I don't know what "workspace" is. @tkersh did you solve this problem?

-IronLupus-

Maybe there is any chance that there would appear some "green flag" that we shouldn't worry about our workspaces?

Web Master

I had no Workspaces visible nor did I have any Repos visible - Just only an error message like this. I also had no Reactivate Button or banner as the post says. NOTHING!

Something went wrong...

If the problem persists, contact support and include the error code displayed below.

2ac712a6f6c045f2b0a45a42e7c4ad58

but now I think I got it!

Heres to everyone needing proper help!

Click on your avatar
Click View All Workspaces
Create a new Workspace
Accept prompts and create new workspace
Give a new name --> save (or create)
it might error out and say "Resource Not Found". https://app.screencast.com/1R1Y3MMDKuOfL
Click on Dashboard link
If you see your newly created workspace click it...
Dashboard, Click on View All Repositories
Now I saw my Banner!!!!!!!! https://app.screencast.com/yQeQb6SIkXh2G
and now I see my repos!--> https://app.screencast.com/rEdaBizDVUKcW
Enjoy!

Web Master

I just fixed mine! read my post above

-IronLupus-

Hi!

I've created a new repository ("+Create" button on the workspaces list page), but it didn't create a new workspace in the workspaces list.

I'm not a tech-guy, honestly, so could you please tell in steps, how to create exactly the new workspace?

(Sorry, if I'm asking the obvious thing, just tech stuff is kinda hell for me.)))

iosband

Urgent — May 15 deadline. Account: iosband (ian.osband@gmail.com). Free workspace iosband was deactivated under the cleanup. Signed in today (May 14) but cannot find the Reactivate workspace button. Avatar menu shows no "Deactivated workspaces" view. bitbucket.org/account/workspaces/ shows the empty state. API confirms workspace still exists (returns 403, not 404). Please reactivate or advise before deletion. Workspace contains repositories I need to preserve.

iosband

Urgent — May 15 deadline.

Account: iosband (ian.osband@gmail.com). Free workspace iosband was deactivated under the cleanup. Signed in today (May 14) but cannot find the Reactivate workspace button. Avatar menu shows no "Deactivated workspaces" view. bitbucket.org/account/workspaces/ shows the empty state. API confirms workspace still exists (returns 403, not 404). Please reactivate or advise before deletion. Workspace contains repositories I need to preserve.

-IronLupus-

I just checked my profile, and one of my 2 workspaces was put on deletion, but there was a button to Reactivate.

Also the system asked me to Connect this Bitbucket workspace to an Atlassian organization.

Here is the instruction with no actual steps, so I just pressed the blue button (smth like "Link to Atlassian organization") and the workspace returned to the list:

https://community.atlassian.com/forums/Bitbucket-articles/Calling-on-all-workspace-Admins-Connect-your-Bitbucket-workspace/ba-p/3061134

Just wondering if the other my workspace is OK and no action needed?

shiyuangu

I just got the email due to international travel. today is 5/15 deadline. I don't see my repos or the button to "reactivate workspace". I don't think I have workspace before, so I followed @Web Master answer above to create a new workspace but still I don't my repos. Please help!!

iosband

If anyone is still struggling with this...

I created a new empty workspace, once I did that the old deactivated ones appeared about ~15min later in the UI and I was able to press "reactivate".

Then I was able to clone the repos to safety!

-IronLupus-

Did you manage to check this thread for the walkarounds with creating the blank new workspace, so the old ones appeared/got the reactivate button?

shiyuangu

the prompt did show up later. I also replied to the email and reported this issue but didn't know if they did something to fix it.

Harald L_ Schraut

Thank you @Web Master - worked for me!

glenwatson

Perhaps the direct link will work for people rather than using Web Master's solution of using a temporary workspace to un-break the bitbucket UI.

https://bitbucket.org/account/workspaces/deactivated

Paweł Kozioł_ywq013

@glen This solution was working for me!
My repos were removed even though I was commiting changes throughout the lat 6 months anyway. Weird action from the Atlassian side. I was really preffering them instead of other services, btu I guess I have to reconsider.

Alex

Direct link without all those 12 steps:
https://bitbucket.org/account/workspaces/deactivated

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