Jira login issue

Question

I have installed the Jira extension plugin (Atlassian: Jira, Rovo Dev, Bitbucket) in VS Code. However, when attempting to log in to Jira through the extension, I encounter the following error message:

"Authentication error Error authenticating with Jira: AxiosError: Request failed with status code 498"

pls support.

Thank you

Mallikarjuna_j6mh5k · Answer

Hi @Mercy

Thank you for your response.

I tried using basic authentication & Creating API token , but I'm still encountering the same issue with a 498 status code. Could you confirm if this error occurs when REST API access is not available?

Thank you

Mercy_dt1a1g · Answer

A 498 status from Jira Data Center generally means the authentication token sent by the client is invalid or expired before it reaches the server. The VS Code Jira extension relies on Jira’s REST API and will fail with this error if the base URL or authentication method in the extension settings doesn’t align with what your Data Center instance supports. For Data Center or Server deployments, you cannot authenticate with Atlassian Cloud accounts; you must use either basic authentication with a username and [API token or password](https://developer.atlassian.