i am trying to create a Rovo agent that creates RAID Log items from Meting minutes

Question

My rovo agent is only creating JIRA work items of 1 type by default as Action items or all as Risk. Does anyone know  what needs to be given specifically in the instructions to create the right JIRA issue types of Risk, Action Item ,Issue and Decision

Dr Valeri Colon (Connect Centric) · Answer

@Divya Sudhakar _US - ADVS_ This usually happens because Rovo can’t reliably distinguish or satisfy the requirements for multiple issue types unless you make the decision logic explicit. By default, it will fall back to one issue type that’s easiest to create. To fix this, your instructions need two things: clear classification rules and field requirements per type. For example, explicitly tell the agent: “Classify each meeting note as Risk, Issue, Action Item, or Decision based on these criteria… Then create a Jira issue using the matching issue type.”

Also make sure each issue type is enabled in the project and that all required fields for each type are on the Create screen. If a required field is missing, Rovo will default to a single type. A common workaround is to first have the agent output a structured list (type + summary), then create the issues from that list.

Mercy_dt1a1g · Answer

Rovo will only create Jira issues in the types that actually exist in your project’s issue type scheme, so first check **Project Settings > Issue types** and confirm you have Risk, Action Item, Issue, and Decision configured. In your agent’s instructions, you need to explicitly map the meeting minutes text to the correct `issueType` name exactly as it appears in Jira. If multiple types are available, Rovo relies on clear context or explicit keywords in your prompt to choose the right one, so include phrases like “create a Jira issue of type ‘Decision’” rather than just “log a decision.