nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Empty Bitbucket Cloud workspace deleted

zsprints

Atlassian Team,

Our workspace was removed because it had no repository ( as per email communication from Atlassian ).

The workspace served solely as a location to register OAuth 2.0 applications used for Bitbucket integration. No projects or repositories were created within it.

As a result of this, we are no longer able to access the existing OAuth 2.0 applications or create new ones.

Please note that although the workspace is no longer accessible, the OAuth 2.0 applications created within the deleted workspace are still functioning. Ideally, they should be removed as well.

Is there any way to recover those applications? If no, how to remove them?

Accepted answers

All comments

Alex Koxaras -Relational-

Hi @zsprints and welcome to the community,

Per Atlassian's documentation:

Your app’s data is retained for 15 days (for free subscriptions) or 60 days (for paid subscriptions) after cancellation. If you reactive your subscription within this data retention period, your app's data and preferences will be restored.

At the end of the data retention period, your app’s data will be permanently deleted and can’t be recovered. Read our Data Storage FAQs for more information.

https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/

So I would presume that everything will be deleted within 15 days, since your instance was free. Have these 15 days already passed?

Rilwan Ahmed

Hi @zsprints ,

Welcome to the community !!

I suggest to contact Atlassian Support directly in https://support.atlassian.com/contact/#/

zsprints

Thanks, Tried using this link. Upon filling the form, it suggested me to ask from Community for support.

There is no one-on-one customer support.

Rilwan Ahmed

Hi @zsprints ,
I have requested support from Atlassian team here.
Help is on the way! An Atlassian Support Engineer will review the post and respond at the earliest.