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Error after upgrading to JIRA 7.0.0

Carlos Henrique7

Hi.

I just upgraded my JIRA installation from JIRA 6.4.12 to JIRA Software 7.0.0.

After the upgrade JIRA showed me a page saying that the upgrade was a success but when I try to access JIRA I get a 500 error.

This are the error details:

java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;

Any ideas on how to fix this?

Thanks.

Accepted answers

Carlos Henrique7

JIRA support solved the problem. The error was caused by the JIRA Calendar plugin, which is imcompatible with JIRA 7.0.

Thanks anyway.

All comments

JamieA

Presumably you're using a custom authenticator plugin? If so you will need to modify that.

Carlos Henrique7

Hi Jamie.

No, I'm not using a custom auth plugin. I don't even have any custom plugin at all, just Atlasian plugins.

My JIRA is connected to a LDAP Directory for authentication, but it's using the built-in User Management for that.

Carlos Henrique7

JIRA support solved the problem. The error was caused by the JIRA Calendar plugin, which is imcompatible with JIRA 7.0.

Thanks anyway.

Florent_Cotton

Hi,

Got the same problem today.

Any helpful link to explain me how to remove/disable these plugins without the GUI, please ?

Thanks.

Carlos Henrique7

Hi Florent,

You need to remove the plugin file from the plugin folder:

<JIRA_HOME>\Application Data\JIRA\plugins\installed-plugins\

And then restart the JIRA service.

pramote soongki

Same too.

found error 500 after upgrade to version 7.0

I'm try delete all file in <JIRA_HOME>\Application Data\JIRA\plugins\installed-plugins\

but not work.

Carlos Henrique7

Hi.

Maybe you have a different problem that is not related to a plugin. You must check the exception that is shown on the details of that 500 error page.

I suggest you forward your problem to Atlassian support. They solved my problem on the same day I've reported.

Pinchus Gelbman

Thanks, I had the same issue and it got resolved by removing the Calendar plugin.

Shai Dahan

I had to remove issue-type-ui-filter-4.1.2_jira-6.4.11.jar which is Issue Type Filters add-on in order to overcome the 500 error page

Consulente Atlassian

cd /var/atlassian/application-data/jira/plugins/installed-pluigins/

ls -alh issue-type-ui-filter-4.1.2_jira-6.4.11.jar

then

mv issue-type-ui-filter-4.1.2_jira-6.4.11.jar issue-type-ui-filter-4.1.2_jira-6.4.11.jar.ciccetto

and reboot Jira

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