We've emailed you a code We require additional verification to protect your account.

Question

By I am not receiving any email with code to access why

Syahrul · Answer

Hey @Kenneth Mabunda

Welcome to the community!

I don't see any email sent to your current email address. Are you sure you've requested the code reset? Could you try again and let me know how it goes.

Regards,
Syahrul

Alexander Nilsson · Answer

Hello Kenneth,

unfortunately, I have noticed in the past that the verification code has repeatedly ended up in the junk folder in other applications (JSM) as well.

Please check this.

Best regards,
Alex