Why can't I connect design to the ticket?

Kate Veretennikova

Every time I try to connect Figma link to the ticket, I receive the message
'The design could not be linked because it was not found in Figma. Please check the URL and try again'.
My colleagues can connect the same link to the same ticket without problems.

arielei

Hey @Kate Veretennikova 

Please check if you can link any other app , if you cant this means you are missing a permission "Link work items" on the permission scheme, ask the project lead to check this or try to give you the same role as your colleagues have.

 

Best regards,

Ariel.