Automation no more working?

Question

Last rule automation working was seven days ago. No action performed on my side that could jeopardize the automation setup. Typical automation no more working: 'when a card is moved into list "XYZ", mark the due date as complete, and remove all the labels from the card'. Action without related entries, not even errors.

* Under quota (see 5).
* Cache emptied.
* Browser instance anew.
* Last test performed few minutes ago, rule not working.
* Automation enabled on the board
* Rules based on due date or schedule working plainly.

2025:11:21 Card related automation (rule based events) kept failing until the moment I edited the automation commands and saved them without any modifications. Then all the rules started to work again.

Daniele Radogna_aq3ov2 · Answer

Thanks, I overlooked that warning. Probably this is the real reason but, anyways, this part of the Resolved list does not apply to me: "Note: All automations identified as impacted by this incident will be automatically rerun, no customer actions are needed to rerun these automations." Further, I ran a test this morning and the issue is still here.

Mike - Dreamsuite Consulting · Answer

Hi @Daniele Radogna

This happened on Friday:

https://trello.status.atlassian.com/incidents/mh0r302hwgzk

Perhaps, your issue was/is related to it.