I am trying to assign some JIRA tasks to a resource who hasn't been designated as a user yet. So, I went in and tried to add him as a user but was unable to do make that happen. According to the JIRA help area I should be able to follow the steps & add users & set permissions. However, I do not see on my screen shot the drop-down options within my application. I am also having issues in trying to Sprints. I am an administrator on the account, but unable to do anything but create a tasks & edit such tasks. Please HELP ME!!! Thank you