I'm looking for setting up process where chat message from Teams should allow to create ticket in Jira Data Center.
Hi @Ruchita Kumbhare
Welcome to the community.
See this KB article, for MS Teams https://confluence.atlassian.com/msteamsjiraserver/microsoft-teams-for-jira-data-center-documentation-1027116656.html
Otherwise you need to look at 3rd party apps from the marketplace
hi Marc,
Thanks for the information.the plugins available on Teams and Jira DC needs large set of MS Azure IPs allowlisting, so looking for solution which will avoid this.
Regards,
Then look at 3rd party solutions, but depending on your network, VPN access/Fire-walling, etc...
IP whitelisting will probably always be a task to accomplish, I don't expect your Jira is simply accessible for anyone form the internet?
Welcome to the community! Could you please share a few more details about your specific use case?
I'm Patrick from yasoon, and we offer a Marketplace app that connects Microsoft 365 tools like Teams and Outlook with Jira and Jira Service Management: Microsoft 365 for Jira (Outlook Email, Teams, Calendar) | Atlassian MarketplaceWith this app, you can, for example, set up an automation rule that automatically creates Jira tickets whenever a new message is posted in a Microsoft Teams channel.
You can find more information here:
Automation for JSM
Features in Microsoft Teams
Features in Jira
Getting started
Please be aware that certain configurations might be necessary in a Data Center environments. See also: Jira Data Center FundamentalsIf you'd like to learn more or see it in action, feel free to book a meeting via this link: Microsoft 365 for Jira
Best regards,Patrick
Yes, I'm aware of configuration required to allow communication between applications, but the list of Azure IP list is very large for all regions.
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