Received emails about Orders confirmed but no new orders created and currently on Free plan.

June_o1d2y3

Hi there,

Our Atlassian products are currently unused (Free plan) while we consolidate our subscriptions. Today, I've received 3 emails from Atlassian saying "Your order is confirmed" with order numbers attached.

It said it will send the final invoice with details and payment options which surprised me because even the email says the product is on Free  (see attached image). I haven't clicked anything and I logged into our workspace to confirm all the current products are on Free plan.

Is this a phishing email? 

If legitimate, should I just disregard it?

Thanks

Mohanraj Thangamuthu

Hello, Good day. Please create a ticket with our billing team at https://support.atlassian.com/contact/