We’re exploring a flexible Jira Service Management Summary page and need your feedback to shape it. This post outlines what’s coming, what we want to learn, and how you can get involved.
What is the new Jira Service Management Summary page?
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A modern, configurable project-level summary that has
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OOTB template: Provides OOTB template to get you started quickly
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In-context action: Click on any chart to see the underlying work items and edit them right from Summary page
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Customization: Resize, reorder, add/remove rows, and switch templates as you wish
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Configurable widgets and filters: Add from 26+ prebuilt chart templates or create charts from scratch with filters and different visualization types.
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AI-powered chart insight: Get AI generated insights to spot patterns and trends in your chart data
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Permissions: Project admins can decide who can customize the default summary page, create and view other tabs
What we want your feedback on
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Metrics and widgets: Which metrics are essential for your Summary?
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Filters & Group By: Which dashboard filters and group by matter the most to you?
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Views: What types of different views or tabs would be most useful for you and your team on the Jira Service Management Summary page?
How to participate [takes just 5 mins]
Fill the feedback form after watching the loom linked above JSM Summary Page Feedback
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Thank you for helping us build a Summary page that matches how your teams actually work. Your feedback here directly influences the defaults, capabilities, and rollout strategy.
— JSM Analytics and Reporting Team
