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9.12.28 cannot be applied to Jira Server?

Michael Roalkvam

I received a notice of some high priority issues in Jiea 9.12 that resulted in the creation of 9.12.28 for Jira Server. I applied this update to my test layer and was informed, upon starting Jira Server, that it cannot be started because it was created after my license has lapsed. However, to my knowledge, Atlassian stopped providing licenses for Jira Server a couple years ago. As such, wouldn't that make every Jira Server instance unable to perform the upgrade?

Can Jira Server 9.12.28 be made generally available?

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unknown

Hello @Michael Roalkvam

Can Jira Server 9.12.28 be made generally available?

You've sort of answered your own question...

However, to my knowledge, Atlassian stopped providing licenses [and support] for Jira Server a couple years ago.

That's correct

As such, wouldn't that make every Jira Server instance unable to perform the upgrade?

That's correct.

End of support means just that

Gor Greyan

Hi @Michael Roalkvam

Welcome to the Atlassian community!

- Jira Server 9.12.28 cannot be applied if your Server license has expired.
Atlassian policy: You can keep using Jira after license expiry, but you cannot upgrade to any version released after your maintenance end date.
https://support.atlassian.com/jira/kb/what-happens-when-your-jira-server-or-data-center-license-expires/

-Jira Server support ended on Feb 15, 2024, so no new Server licenses or renewals are available.
- 9.12.x is the final LTS line for Server, but each build (like 9.12.28) still checks license validity by release date.
https://confluence.atlassian.com/jirasoftware/jira-software-9-12-x-release-notes-1319575972.html?

- If your license expired before the 9.12.28 release, Jira will show the “created after license lapsed” message and refuse to start.

- To resolve: stay on the latest eligible 9.12.x build (before your maintenance end date) or migrate to Jira Data Center / Cloud.

unknown

Hello @Gor Greyan

Thank you for providing a long and detailed re-explanation of the answer I provided... that the OP can't do that upgrade.

Gor Greyan

Hi @[deleted]

Just expanding on your answer with supporting references, so future readers have the full context.

unknown

OK, thanks @Gor Greyan

I just chose to provide a more direct and succinct answer to the OP's question, rather than cut-n-paste the same old common knowledge response that any public LLM type AI will happily regurgitate.

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