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My story points doubled in Jira Product Discovery

Kristen Stephens

I have an automation rule that rolls story points up to the parent. This is extremely useful because Jira doesn't do this out of the box. However, in Jira Product Discovery, the tool is taking the points from the epic AND adding all of the individual points so my story points doubled in the delivery status and delivery progress fields which results in inaccurate report. How can I make it do one or the other.

Accepted answers

Bill Sheboy

Hi @Kristen Stephens -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

an image of your complete automation rule in a single image for continuity
images of any relevant actions / conditions / branches
an image of the audit log details showing the rule execution
explain what is not working as expected and why you believe that to be the case

Until we see those...

Where in Jira Product Discovery (JPD) are you seeing the sum doubled: a custom field you added, the built-in Story Points field, or somewhere else?

I wonder if there is either there is another rule which is summing to the Epic from the children, but your current rule is repeating that by including the Epic and children in the total.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Kristen Stephens -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

an image of your complete automation rule in a single image for continuity
images of any relevant actions / conditions / branches
an image of the audit log details showing the rule execution
explain what is not working as expected and why you believe that to be the case

Until we see those...

Where in Jira Product Discovery (JPD) are you seeing the sum doubled: a custom field you added, the built-in Story Points field, or somewhere else?

I wonder if there is either there is another rule which is summing to the Epic from the children, but your current rule is repeating that by including the Epic and children in the total.

Kind regards,
Bill

Kristen Stephens

Hello @Bill Sheboy

I don't know where to find all of that, but I have attached:

an image of my automation rule in a single image and
An image showing the points on the epic = 85, but the points on the delivery status and delivery progress bar = 170, resulting in an inaccurate % done.

Automation rule.png

Bill Sheboy

Hi @Kristen Stephens

Thank you for those images to clarify what is happening!

The two fields you see in JPD are Delivery Status and Delivery Progress, which show the information from the linked "Delivery Work Items" to the Idea. They show either the Count or the Story Points, and they have two possible behaviors:

Default -- When a parent item (e.g., Epic) is linked, sum up the value for the parent and all of its children
Simple -- When a parent item is linked, only include the parent's field

Your JPD project has the Default option selected for those JPD fields and the Epic DEV-7535 has Story Points summed from that template rule to sum up the child items. Lots of teams do this to help with reporting in Jira features outside of JPD (i.e., software project roadmaps), but it "breaks" the JPD delivery progress fields.

To make the Delivery Status and Delivery Progress work in JPD, you would need keep the Default option and clear out the Story Points in the Epic. I recommend pausing to investigate how the Story Points in the Epic are used outside of JPD to know if that is a viable approach.

Hi @Tanguy Crusson -- Do you have other suggestions for this scenario? Thanks!

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