nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

The agent response formatting differs when triggered via Jira automation.

Automation Tester_3bom0n

Hi,

When I use the Rovo Agent directly, the response is formatted correctly. However, when invoking the same agent via Jira Automation and inserting {{agentResponse}} into the Description field, the formatting breaks. Interestingly, the response appears perfectly formatted when added as a comment instead.

Does anyone have any insights into why this might be happening?

Accepted answers

All comments

Marc -Devoteam-

Hi @Automation Tester

Welcome to the community.

What is the agent doing in the automation, does it make a new issue?

The edit action is related to the sub-task in the branch, it will not act on the created issue, if that is what the Rovo agent does.

Automation Tester_3bom0n

Hi @Marc -Devoteam-

Thanks for the response.

In essence, the automation will search for a specific sub-task. If it exists, the agent will be triggered to update that sub-task by appending the response to its description field.

Thanks

Marc -Devoteam-

Hi @Automation Tester

What response, where is the response made, what is the action made by the agent.

Rick Westbrock

It may be helpful if you could provide examples of properly formatted agent responses from a command and improperly formatted responses in the work item Description.

Automation Tester_3bom0n

Ben Smith_hqj1xt

@Automation Tester , I was able to resolve this by adding Format the output using the wiki markup format. to my prompt.

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