I get the following error when trying to upgrade from a Free plan to Standard. This has been happening since Friday Oct 10.

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Unable to change plan error

ojnick

I get the following error when trying to upgrade from a Free plan to Standard.

Screenshot 2025-10-12 230849.png

This has been happening since Friday Oct 10.

Accepted answers

Shwetha Suvarna

Hey @ojnick ,

Welcome to community...

We observe that the Workspace associated with your account has been succesfully upgraded to Standard plan.

Could you please check the workspace and let me know if the issue persists.

Also for further support with Billing and Subscription I recommend you raise a request with Atlassian at https://www.atlassian.com/company/contact/purchasing-licensing#/

Best Regards
Shwetha Suvarna