Cannot add a jira multi projects boards into favorites

Question

Hello,

I have added a jira multi projects boards into favorites (bookmarks) and when i try to open it, it automatically opens the default team dashboard.

However, when I login at first to jira, then I open the bookmark it works.

Any idea why this is happening?

We're on Jira server v10.3.5.

Regards,

Islem

Ignacio Vera · Accepted Answer

Hi Islem,

What you're seeing is actually expected behavior in Jira Server.
When you open a bookmarked board URL without being logged in, Jira redirects you to the login page — but after signing in, it sends you to your default dashboard instead of the board you wanted. This happens because Jira Server doesn’t always preserve the original URL (the os_destination parameter) for board pages.

That’s why it works correctly when you log in first and then use the bookmark.

To fix this, you can:

Update the bookmark to include the os_destination parameter. For example:
https://your-jira-url/login.jsp?os_destination=/secure/Board.jspa?rapidView=123 This way, Jira will redirect you to the correct board after login.

Karim Belhadj_hcuami · Accepted Answer

Hi @Ignacio Vera ,

This usually happens because Jira redirects to the default dashboard if you aren’t already logged in.When you log in first, the session is active, so the board bookmark opens correctly.To fix this, log in before using the bookmark, or update the bookmark to a direct board URL after login.If the issue persists, it may be related to Jira Server’s session handling and worth raising with your admin.

Hope this helps