Yes, the user isn't set up correctly - check their groups and that they've not been deactivated/disabled
As I set there is only user
Um, no, you had not said anything. You've just quoted the error message you get when someone tries to log in when they do not have permission, do not exist or have been deactivated.
Dear Partners,
I think I face the same question refer to my question: https://community.atlassian.com/t5/Confluence-questions/Confluence-account-can-not-login-question/qaq-p/659008
After check the log, we found the same message as same as you describe, how can we solve the question ? Thanks a lot.
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