How do I cancel bitbucket?

Question

Shwetha Suvarna · Answer

Hey @Serge tchuente ,

Welcome to community...

Kindly note that when requesting to cancel your Bitbucket subscription, there are two options:

Option #1 - Downgrade the plan to Free ( cancels the billing - preserves your data)

* You can downgrade an account to the free 5 user plan and the data remains.
* More information regarding how to downgrade to free can be found on this page Manage your plan and billing

OR

Option #2 - Delete your workspace (cancels the billing - permanently deletes your data)

* A Bitbucket Account Admin can go to: Workspace Settings > Delete Workspace to permanently remove the workspace.
* Please note :* if you delete the workspace, all repositories under that workspace will also be deleted
* ⚠️ This operation is not reversible. It's not possible to recover a deleted workspace or its repositories.
* Also, the workspace ID will not be released until 30 days after the date of deletion.

* More details on the page how-to-delete-bitbucket-cloud-workspace

I hope this helps..

Best Regards
Shwetha Suvarna

Tansu Akdeniz · Answer

Hi @Serge tchuente

Welcome to the community!

To cancel a subscription for an app:

* Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

* Select Subscriptions, find the subscription you want to cancel, and select Manage.

* Select more actions > Cancel subscription, then review and confirm your cancellation.

For further info, please check out this page: Cancel a subscription