Request to Change Email Address for Trello Account

Question

Dear Trello Customer Service,

My name is Gabor Kerulo, and I am experiencing an issue accessing my Trello account.

My current Trello user email address is: [Personal information removed as it is against  community guidelines ]
Unfortunately, this email address is no longer active, and therefore I cannot receive the one-time passwords you are sending for login.

Due to a reset of my iPhone, I was logged out of Trello and now cannot log back in. I kindly ask you to update my Trello account email address to the following: [Personal information removed as it is against  community guidelines ]

Please let me know the necessary steps or provide assistance in resolving this issue.

Thank you very much for your support.

Best regards,
Gabor Kerulo

Blair at Atlassian · Answer

Hi Gabor,

Thanks for reaching out and letting us know about the login trouble. I’ve created a support ticket for you, and you should receive an email shortly with a direct link to your case.

Our team is here to help and will work with you to get this resolved as quickly as possible. If you have any updates or questions in the meantime, feel free to reply here or in the ticket—whatever is easiest for you!

Blair

Trello Support

Gary Spross_k6wgpo · Answer

@Gábor Kerülő , contact Atlassian support directly for assistance with this request: https://support.atlassian.com/contact/#/. Select "Account Login and Email Issues" under "What can we help you with?".