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We couldn’t log you in when accessing bitbucket

Oleh Khomandiak

I get this message when trying to log in BitBucket remote repo:
"

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

As I have read on forum it may be the issue of deactivated account. Please reactivate it, thanks

Accepted answers

Shwetha Suvarna

Hi @Oleh Khomandiak ,

Thank you for reach out to us.

I have checked your user account, and it seems the account was inactive due to prolonged non-use.

I have now reactivated it. Could you please try logging in again?

Best Regards

Shwetha Suvarna

All comments

Shwetha Suvarna

Hi @Oleh Khomandiak ,

Thank you for reach out to us.

I have checked your user account, and it seems the account was inactive due to prolonged non-use.

I have now reactivated it. Could you please try logging in again?

Best Regards

Shwetha Suvarna

Oleh Khomandiak

thanks, it works

Martin Bonneville_nzadeh

I got the same issue. Can't you check my account please?

Martin Bonneville_nzadeh

@Shwetha Suvarna Can you help me with this problem please?

Ian

(resolved)

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