Can no longer create/assign Child tasks to Epics. August 6th 2025

Alan Johnson_6f1fsx

We have been using the + button on Epics to create "Child work items" under the Epic or to make already created tasks into "Child work items" for the Epic. In the same vein, on a task, we were able to use the "Add Parent" button to select an Epic to add the task under.

Recently, these functions have stopped working and we don't know why. Help please!

P.S. - We are still able to create sub-tasks from tasks though.

 

Edit - changed "Project" to "Epic" to use Jira terms.

Alan Johnson_6f1fsx

We were able to figure it out. The problem was that with our License level, we were not suppose to be able to create our own custom Epic container (called DevProjects), but we did because our new-to-Jira person thought we had to. Now we used this custom Epic (DevProjects) container for all of our Development projects and were assigning/creating child tasks to them. But something changed, maybe a trial period ended, and suddenly we lost the ability to assign/create child tasks to them.

 

So the fix is to move all of the Epics from our custom Epic (DevProjects) type to the default Epic (Project) type. Once moved over (or a new Epic created) with the default Epic (Project) type, we are able to assign/create child tasks to the Epic.