nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation rule not triggering when field value is added/changed

Ivo Stoyanov_ubd8aq

Hello,

We created the following rule:

When the "Labels" value (T2) is added, send an email to a select group of people.

I opened a random issue and added the label, but the rule is not getting triggered.

Why?

image (4).png

Accepted answers

Bill Sheboy

Hi @Ivo Stoyanov

There is an active production incident causing delays in rule execution. Please review or subscribe to this one for updates:

https://jira-software.status.atlassian.com/

Kind regards,
Bill

All comments

Varsha Joshi

Hi @Ivo Stoyanov

I have few rules that do the exact same thing. What do you see in the audit log? Is it possible to share your automation?

Ivo Stoyanov_ubd8aq

Please check the screenshots I added.

Ivo Stoyanov_ubd8aq

Update: I started receiving emails with a 1-hour delay. Why?

Bill Sheboy

Hi @Ivo Stoyanov

There is an active production incident causing delays in rule execution. Please review or subscribe to this one for updates:

https://jira-software.status.atlassian.com/

Kind regards,
Bill

Ivo Stoyanov_ubd8aq

Thank you!

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