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Question

Is this account dormant? It seems like me logging in should fix that automatically?

Ricardo N · Answer

Hi @Chris Kohout

Welcome to the community!

I have reviewed your account and confirmed it was set to "Dormant". The status of this account was set to active and can now be tested to see if is working as expected.

I hope this helps.

Regards,
Ricardo

Laurie Sciutti · Answer

Hello @Chris Kohout and welcome to the Community!

Your account may be inactive / dormant, so you'll need Atlassian Support assistance.  I've submitted a request on your behalf.