Jira Automations - Webhooks reset after export/import - impacting Sandbox refreshese

Question

With the recent changes to Incoming Webhooks, we are getting new webhook urls when when we import our automations after refreshing our Sandbox.  This is a huge pain because we have to reconfigure dozens of automation actions across many automations.  We refresh our Sandbox multiple times a year for testing purposes and this will be a great pain for us.  Atlassian support didn't provide any help, so I am asking here.

Is anyone else experiencing this issue?  How are you working around it/dealing with it?

Paul Madison · Answer

That's not helpful when all my automations get wiped out in a refresh and I have to import them again and reconfigure dozens of them.

Webhooks are no longer preserved on an export, which is going to be painful for us.

Rick Westbrock · Answer

Unfortunately that does mean that if you have modified an automation rule with a webhook trigger in production you will have to manually update the rule in sandbox to match but that's certainly easier than modifying multiple external systems with the new webhook URL.

Marc -Devoteam- · Answer

Hi @Paul Madison

Nice, I will follow this.