We are looking at using JIRA service desk but is it possible to record information against a customer?
E.g: the department the person belongs to.
This would be for reporting purposes.
You can use the properties of a user profile.
How to go about it : Administer User > Edit Properties ? Define Key and the appropriate Value
Thanks Marc, I hadn't spotted that!
It looks like you're new here. Sign in or register to get started.
