User has added and access given but still not able to login into bitbucket?

Poonam Sonni

The user has been added and granted the same permissions as other users. However, the user is still unable to log in successfully. When an invitation is sent, a '404 Resource Not Found' error is displayed. And if enter email address and password the "Incorrect email address and/or password. Try again or reset your password." error message displayed.

 

Ricardo N

Hi Poonam Sonni,

Welcome to the community.

While checking your workspace, I saw that you have a paid plan. To better help with this, it would be preferable if you created a support ticket using your paid workspace.

https://support.atlassian.com/

While having your support ticket, we can get the affected user account to further investigate this.

Please let me know your thoughts.

Regards,
Ricardo