Automatic tagging/labeling for a ticket

Ritika Ojha

Scenario- we have multiple components & each component has its own JIRA project. When a project is started, it will have tickets under these components. 

Currently I have MANUALLY to add labels to each ticket for this cross-functional project.

 

I am looking for an automation rule to help me add this label when the following criteria meets :

1. If tickets are created under a specific jira project then all the tickets have a predefined lable

2. If any ticket is linked to Parent tickets/Epic/ Story , then it should auto add the predefined label for the project. 

Utkarsh Agarwal

Hi @Ritika Ojha 

Yes, this is possible using Jira Automation. You can set up two separate rules:

1. Label issues created in a specific project
   • Trigger: Issue Created
   • Condition (if using global rule): Project = TSM1
   • Action: Edit issue → Labels → Add tsm1
2. Label issues linked to a specific project
   • Trigger: Issue Linked
   • Branch: For linked issues
   • Condition:
     • First value: {{destinationIssue.fields.project.key}}
     • Condition: equals
     • Second value: TSM1
   • Action: Edit issue → Labels → Add tsm1

This way, your issues get automatically tagged based on where they’re created or what they’re linked to.

Kind Regards
Utkarsh