New Epic Feature not working for me.

Question

We are using Epics since GH 5.x. Now we would like to change to the new epic feature. I tried to follow the documentation and enabled epics.

What looks good:

* I have a sprint board with an epic lane.
* I have a field "epic link"

Whats bad:

* I have exisiting Epic/Theme links. Trying to do a classic migration gives me: 0 of 0 epics have 0 Classic epic links
* When a create a new epic in plan mode it doesn't show up in the epic lane
* Therefor i can't link tickets to epics.
* I added "Epic Link" to my default issue screen. When i ask "Where is my field" i get four greens and "The 'Epic Link' field should be present on the form you are viewing" - but it isn't.

We have

* Agile project management for Kanban and Scrum software development powered by Atlassian GreenHopper (v6.1.4.2)

* Bug tracking and project tracking for software development powered by Atlassian JIRA (v5.2.8#851-sha1:3262fdc)

Danielle Zhu1 · Answer

You should be able to fix that through Field Configuration and Field Configuration Scheme.  The latter lets you associate issue types with field configurations.

Guido Zockoll · Answer

Thanks for the answer. I haven't found any duplicate fields. But the 'Epic *' fields are assigned to the wrong issuetype. We have a custom isssuetype called hotfix ... and these fields are assigned to that issuetype only. And there is no configuare option to change this assignment.

Zul NS [Atlassian] · Answer

It's possible that you might have duplicate GH custom fields. Need to ensure the correct customfields are mapped to the SCRUM DEFAULT TEMPLATE CONFIGURATION. Contact support.atlassian.com if you have difficulties.