Make custom field mandatory when resolving an issue using a specific resolution.

Question

Hi,

I would like to make a custom field called "Number" required whenever a specific resolution (e.g.: Done) is selected.

For instance, I am resolving an issue with the resolution "Done" and the user has not entered any value in the custom field "Number" of the Resolve Issue Screen then an error message should pop up saying something like: "Number field is required when resolving with resolution Done".

FYI, I can also write Groovy or SIL Simplfied code if necessary for this task.

Thank you!

Aaron Pavez _ServiceRocket_ · Accepted Answer

Hi @Hernan Mathias Farina Forster

A simple validator in the transition will do here:

https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-validators-for-company-managed-projects/

If you have JMWE, the better. With it, you can set the validator in the status with jira expression.

regards

Izabela França · Accepted Answer

Hello, @Hernan Mathias Farina Forster !

In addition to what Aaron said, here are the steps to add a validator to a transition:

1. Edit your workflow

2. Choose the transition you would like to add your validator

3. Add a validator

4. Select the "Field Required Validator and choose the field you would to validate

5. Save your draft and that's it :)