Creates issues based on the checkbox item ticked in the form submitted

Question

I am working on a solution to create bulk issues based on values submitted in a form.

Currently stuck on the automation that checks to see if a checkbox has been checked on a form. Based on the checkbox item selected, a new issue is created in which the respective description, definition of Done, Story points, etc fields relevant to that selection needs to be created.

The If-Else seems like one option. But it'll make the automation rule explode since its for bulk ticket creation. Was trying to understand if it is possible to create something using Foreach looping or lookup tables.

Any suggestions would be appreciated.

Joseph Chung Yin · Answer

@Swaraj Bhat

Welcome to the community.  Are you stating that a customer will fill out the request form and then the multiple issues will then be triggered to be created.  Where are you hosting the multiple created via your automation rule?

Please provide further clarifications, so we can assist further.  I also agreed with @Jehan Bhathena statements.

Best, Joseph Chung Yin

Swaraj Bhat · Answer

Sorry if my question was not very elaborate. But I am planning to create around 30 issues at a time in this exercise for MS, UI & QA tasks for a feature. Hence if I use if-else, I would need to create a foreach loop over the checkbox values and then embed an if-else under it to be able to enable upto 30 selections in the checkbox and create issues specific to the selections. Hence was checking if there is a more efficient option to automate this that I might be missing.

Jehan Bhathena · Answer

Hi @Swaraj Bhat ,

Please can you elaborate the "automation rule explode since its for bulk ticket creation", how many tickets do you plan to create with this automation?

Also, can you add some more details or the use case, as to what you want to use as a condition in the for-each or lookup table.