Organization deleted

Cathal McCosker

Hello, I just received an email stating that my organization was deleted due to inactivity. I'm a bit confused to this as I uploaded to Bitbucket today before reading my emails. This may be a separate organization I setup a while ago and forgot about.

I've gone to admin.atlassian.com but no organisations are listed so I'm at a bit of a loss as to what just happened.  What I don't like is that no warning was given prior to deleting, I would have assumed that you would at least give me some heads up so I could look at the organization before it was deleted.

Mark C

Hi @Cathal McCosker

Welcome to the community.

I've reviewed your inquiry and understand that you recently received a notification indicating that your organization was deleted due to inactivity.

This notification pertains to your Atlassian organization rather than your Bitbucket Cloud workspace. Atlassian has started notifying customers about inactive organizations and has taken steps to delete them.

Conversely, Bitbucket Cloud is not connected to this initiative. I have verified that your Bitbucket Cloud workspace is still active. To verify this workspace, click on your avatar in the top-right corner, select *All Workspaces* from the dropdown menu, and locate the workspace in the list.

Meanwhile, I went ahead and raised a support request on your behalf with our Cloud team to help you further. You should receive an email notification about it.

Regards,
Mark C